Build Your Team

Valenta BPO UK > Outsourcing > Build Your Team

Build Your Team

Customise your outsourcing team to suit your growth objectives

Valenta’s Build Your Team offering is flexible and can be tailored to suit your businesses needs. We can fully customise a full support team offshore across one service area or across various verticals including accounting, administration, human resources, marketing, IT and much more.

This model is perfect for a medium sized business who are looking for a fully customised team solution across absolutely any vertical. We are specialists in recruitment and will build a team to suit your business needs, based on your brief and core objectives.

Building your team offshore provides your business with a competitive edge across pricing and efficiencies as we manage all staffing, hiring, training and IT. This provides you with the opportunity to focus on business growth, whilst we manage your resources.

Why India and Malaysia?

India and Malaysia remain within the top 3 most favourable destinations to outsource as per the 2019 Global Services Location Index (GSLI). Providing major cost savings and a diverse offering with a highly qualified work force readily available, makes these two locations optimal for building your team.

Source: 2019 Global Services Location Index (GSLI)

Outsourcing Vs Captive Offshoring

Outsourcing VS Captive Centers UK - Valenta BPO UK

Valenta’s Captive Offshoring Engagement Models

We understand that each client is unique and offer engagement models to suit specific requirements.

LEASING OF STAFF

We offer offshore staffing services wherein you can choose your team from our group of employees who will work exclusively for you, full-time from our offices. This team is legally employed and managed by us but is dedicated to your projects. The level of control could be defined by you and you could instruct/ interact with them directly. If more effective, you could also put together your own dedicated on-site management team.

VIRTUAL CAPTIVE CENTRES

A wholly-owned subsidiary established in a new region as an extension of the parent company, setting up offshore captive centres is time-consuming and demands substantial initial investments and long-term commitment. Most of our clients prefer to use our virtual captive services as they go about building their offshore operations. This is a quick, cost-effective and low-risk approach to assessing the region before a larger and long term commitment is made. Our clients could also use our services with the intention of acquiring the resources at some point of time in the future and merge them with their subsidiary.

JOINT VENTURES

Often times outsourcing is not an option for companies considering they could be handling sensitive data or proprietary processes that demand great operational control and quality assurance. This apart there could be several other reasons for tighter ownership and monitoring. However, a captive centre or a subsidiary may not be a viable or cost-effective option considering the high level of time, effort and costs involved. We have a perfect solution to address such scenarios too and offer companies a joint venture option to alleviate the challenges and get the activity going. With the joint venture company, you can leverage the local resources and expertise we have built to begin operations quickly and ramp-up in minimum time.

BUILD-OPERATE-TRANSFER

If your organisation’s long term objective is to fully own and control the entire offshore captive centre, we can offer a Build-Operate-Transfer (BOT) arrangement. Here we will build and operate your offshore operation for a defined period of time after which we could transfer the entire captive centre to your own representative company.

Why Valenta's Build Your Team?

Presence Across Geographies

We have offices in the US, UK and Australia backed by established delivery centres at various locations in India and Malaysia. This translates to an understanding of the local cultures, laws, customs, and markets.

No Lock-in Contracts

Our contracts are simple with no lock-in terms.

Staffing Expertise

Our experience in different geographies and domains, equips us with an innate understanding of the resources and skills, available in those regions. This enables us to identify and recruit the best talent for your team, in terms of resource availability and skills.

Superior Training

Considering the vast pool of professionals we have on board in different locations across the globe, we have the expertise to train your resources on specific processes and regulations.

Presence Across Geographies

We have offices in the US, UK and Australia backed by established delivery centres at various locations in India and Malaysia. This translates to an understanding of the local cultures, laws, customs, and markets.

No Lock-in Contracts

Our contracts are simple with no lock-in terms.

Staffing Expertise

Our experience in different geographies and domains, equips us with an innate understanding of the resources and skills, available in those regions. This enables us to identify and recruit the best talent for your team, in terms of resource availability and skills.

Superior Training

Considering the vast pool of professionals we have on board in different locations across the globe, we have the expertise to train your resources on specific processes and regulations.

Advantages of Outsourcing and Captive Offshoring

Build Captive Centers - Valenta BPO UK

Peace of Mind with Valenta BPO

Local Managing Partners

We have a team of Local Managing Partners in Australia who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Up to 60% Cost Saving

On average, our Valenta BPO client's report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Highly Qualified Resources

At Valenta BPO we take care of the entire recruitment and training process so that when you engage our services, you are guaranteed a qualified dedicated resource for your business, who is ready to start immediately. The only training necessary is specific to your businesses policies and processes.

24/7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Case Studies

01.

Arthur J Gallagher Achieves Greater Success with Valenta

02.

CFL Financial Planning Finds Staffing Security with Valenta

03.

Oracle Investment Services Improves Productivity by Leveraging Valenta’s Talent

What do our client's say?

  • It’s really helped me gain scale and leverage on my most important business processes. If you find yourself running out of time, and you want to work with the best team you should consider Valenta BPO.

    Tim McNealy
    Lifestone Companies
  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • We have found Valenta’s service to be very professional, very capable and very timely. As a result it’s increased our productivity and reduced our bottom line. We’ve had some very good cost savings with our outsourcing arrangement with Valenta. We found their cost is very competitive compared to the market which has benefited our bottom line.

    Tommy Laskaris
    Oracle

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