Valenta BPO UK > Industries > Manufacturing

Focus on your core manufacturing activities, while Valenta BPO manages your administrative services from payroll, data and warranty management to sales support and customer retention.

With a number of solutions available, we can customise our offering to suit your businesses objectives and growth targets. Not only free up time for core business functions, but streamline processes along the way with Valenta.

Valenta's Manufacturing Solutions

Finance & Accounting
  • Procure to Pay
  • Order to Cash
  • Record to Report
Human Resources
  • Payroll administration
  • Full cycle recruitment
  • Employment screening
  • Candidate sourcing
  • Pensions and employee benefits
  • Workforce management
  • Employee engagement
Customer Service
  • Contact centre solutions (email, phone and chat)
  • Sales support
  • Technical support
  • Collections
  • Retentions
  • Up-sell and cross-sell
Analytics
  • Research planning
  • Supply chain
  • Consumer analytics
  • Research
  • Product analysis
  • Customer analysis
Supply Chain Management
  • Sourcing & procurement
  • Demand & supply planning
  • Logistics management
  • Operations support
  • Inventory management
Engineering Support
  • Mining engineering
  • Mechanical engineering
  • Civil engineering
  • Structural engineering
  • Electrical engineering
Operations Support
  • Sourcing and procurement
  • Costings
  • Manufacturing analytics and performance management
  • Manufacturing documentation support
  • Production planning and control
  • Manufacturing quality management
  • MRO parts and tooling management
  • Employee health and safety support
  • Machine support
  • Assembly support
  • Fabrication and welding
Legal
  • Litigation support
  • Contributing to efficient administration
  • Support on various legal tasks as required
  • Review of documents and control
  • Typing of digital documents
  • Researching case laws
  • Conveyancing
  • Business research
  • Drafting of documents

Sales & Marketing

Pre-Sales
  • Targeted marketing
  • Campaign management
  • Customer management
  • Proposal management
  • Admin support
Sales
  • Data management
  • Order receipt and entry
  • Order admin and fulfilment
  • Customer invoicing and billing
  • Order analytics
Post Sales
  • Warranty management
  • Service management
  • Spare parts management
  • Maintenance repair
  • Operations

Who we work with

Consumer goods

Hi-Tech

Food & Beverage

Automotive

Marine

Aviation

Pharmaceutical

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

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