Salesforce Consulting

Valenta BPO UK > Consulting > Salesforce Consulting
Valenta BPO UK > Consulting > Salesforce Consulting

Salesforce Consulting

Maximise returns on your Salesforce Investment

We offer a premier Salesforce consulting service, that is totally tailored to your business needs and goals. Our Salesforce consulting team can work with you to understand your requirements and deploy the right solutions, ensuring your business improves productivity, and in turn the customer journey.

Our Valenta Salesforce specialists possess deep knowledge of the entire suite of Salesforce, as well as available integrations to ensure your business runs smoothly. With all solutions customised, we are able to apply our Salesforce implementation expertise for one single product; such as CRM, or the entire product suite.

Staffing Solutions or Consulting Services

Whatever your needs, we have you covered. At Valenta BPO we are able to offer a consulting service, whereby we can design and implement Salesforce solutions for your business. Or alternatively, we also offer staffing solutions for businesses where staff can be deployed to your business, allowing you to even select the experience of your team members.

Valenta's Salesforce Solutions

Valenta offers both full service solutions and single Salesforce product updates and implementation. Our Salesforce specialists can set-up systems, conduct training and customise the package to ensure you achieve the best result for your business.

Salesforce Onboarding

Our Salesforce consultants possess vast expertise across the entire product spectrum and as such can help you quickly set-up any Salesforce product efficiently, capitalising on the full potential of your solution.

Salesforce Training

Our Salesforce consultants can conduct workshops or all day training programs to quickly bring your team up to speed, maximising efficiencies and ensuring responsive outcomes.

Building Workflows

Given the rapid pace of business, automating workflows is crucial for ensuring a competitive edge. Our Salesforce consultants are well versed in building workflows across various industries and they will custom design your processes based on your business requirements.

Designing Reports

Reports are essential for making critical business decisions. Our Salesforce experts can help design custom reports that give a comprehensive and detailed insight into your business.

Designing Dashboards

Customised dashboard design to ensure all relevant stakeholders can quickly access business analytics for quick review.

Providing Business Insights

Our Salesforce consultants can help you identify and automate the process of collecting vital data needed for making insightful business decisions.

Providing Business Analytics

Moving forward in any business is difficult without first understanding where you currently stand. Salesforce provides deep business analytics and our Salesforce experts can help you customise the information.

Using Artificial Intelligence

Salesforce products come with intuitive AI which helps make numerous processes more efficient. Our Salesforce experts can help you bring out the full potential of your AI leading to improved productivity and processes.

Designing Client Portals

While processes definitely improve when your clients are on the same platform, however ensuring clients utilise it effectively can be difficult unless the interface is easy to use and understand. Our Salesforce consultants will help customise the design of your client portals to simplify processes and improve the end customer experience.

Designing Processes

The main goal of any Salesforce product is improving processes and this can be done more effectively by those with a thorough understanding of the product. Our Salesforce consultants partner closely to first understand your processes from all stakeholder perspectives and then design efficient processes within your product.

Integrations with Other Salesforce Apps

Our Salesforce developers possess vast expertise in integrating Salesforce applications across verticals and can have you up and running in minimal time.

Integrations with Third Party Apps

A smart solution is one that integrates seamlessly into your existing business processes. Our experienced Salesforce developers possess vast expertise in Salesforce CRM integration and can quickly get your third party software intuitively working with Salesforce.

Valenta's Salesforce Process

Scope Document

We prepare a scope document that clearly lists out your requirements and what would be achieved by implementing the solution.

Proposal

We will offer you an initial proposal detailing the requirements, timelines and budget.

Discovery Sessions

The discovery session is a brainstorming session where we analyse, document and learn of the objective, existing processes and practices, before getting to designing and building a dedicated solution.

Prototype

Post the discovery session, a prototype would be built to ensure all stakeholders are on the same page in terms of expectations and deliverables.

Project Sign Off

At this stage, a final proposal will be submitted to you for sign off.

Design Architecture

This stage involves designing the architecture for your customised solution with dashboards and reports, giving you the insights required to make informed decisions.

Data Migration

Here your existing data will be mapped to the designed architecture ensuring easy access of the historic data without loss.

Build Process

We will build and enhance all your workflows & process automation with greater functionality.

User Acceptance Testing

We will collaborate with your key stakeholders for process walkthrough & complete system testing.

Training

We will roll out a training program for all system users to ensure they are well equipped prior to system go-live.

Onsite Implementation

We will deploy the system in your environment and go-live.

Ongoing Support

We will commence ongoing maintenance support as required by your business.

Benefit Realization

We will work with your key stake holders to ensure the benefits are being met.

Annual Review

Business requirements change from time to time. During our annual review, we do gap analysis and ensure the system is still adequate to meet the business requirements.

Why Valenta's Salesforce Consulting?

World Class

Our team of Salesforce specialists have an in-depth understanding of Salesforce, with a view of reducing redundancies and optimising outcomes.

End-to-end Solutions

Our Salesforce consulting service provides a holistic approach to your processes, ensuring that your business achieves the best results.

 

ISO Certification

We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.

Customised Solutions

At Valenta BPO we understand that every business is different. We fully customise your Salesforce solution to meet your business needs ensuring an improvement in efficiencies and better user experiences.

World Class

Our team of Salesforce specialists have an in-depth understanding of Salesforce, with a view of reducing redundancies and optimising outcomes.

End-to-end Solutions

Our Salesforce consulting service provides a holistic approach to your processes, ensuring that your business achieves the best results.

ISO Certification

We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.

Customised Solutions

At Valenta BPO we understand that every business is different. We fully customise your Salesforce solution to meet your business needs ensuring an improvement in efficiencies and better user experiences.

$2,500/month

Valenta's Salesforce Staffing Solutions

Full-time Salesforce Staffing

3-5 Years Experience

£1,750/month

Full-time Salesforce Staffing

1-2 Years Experience

£1,250/month

Valenta's Salesforce Consulting Solutions

Principal Consultant

£1,750 / per day

Senior Consultant

£900 / per day
or
£125 / per hour

Senior Developer

£500/ per day
or
£75/ per hour

Junior Developer

£40/ per hour

Admin Assistant

£15/ per hour

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

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